Custom Development Engineer, Professional Services

Remote
Full Time
Product Implementation Services
Experienced

Title: Custom Development Engineer, Professional Services


Reporting to: VP, Client Operations


Location/Travel: This position can be based remotely in the US, or based in our Bethesda, MD HQ


Opportunity:

We are seeking a highly experienced and strategic Custom Development Engineer to join our Professional Services team.In this role, you will be responsible for designing and guiding the development of scalable, secure, and high-performing software solutions tailored to meet the unique needs of our clients. You will collaborate with cross-functional teams, including project managers, product managers, solution architects, developers, clients, and other stakeholders to ensure alignment with business goals and compliance regulations.


Responsibilities:

  • Architect Custom Solutions: Design end-to-end software architectures for customer-specific implementations, integrations, and enhancements based on requirements. 
  • Requirements Analysis: Collaborate with clients and business analysts to understand functional and non-functional requirements and translate them into technical specifications as well as level of effort.
  • Technical Leadership: Guide software development teams with best practices in architecture, coding standards, design patterns, and tool selection.
  • Solution Evaluation: Assess and recommend software tools, frameworks, and platforms ensuring optimal performance, scalability, and maintainability.
  • Compliance and Security: Ensure all architectural designs are compliant with healthcare industry standards such as HIPAA, HL7, FHIR, HITRUST, or FedRAMP.
  • Code & Design Reviews: Conduct technical design and code reviews to maintain high-quality standards across all custom development projects.
  • Documentation: Develop clear and comprehensive architectural documentation including system diagrams, data models, testing scenarios, and technical specifications.
  • Client Engagement: Support client presentations and technical discussions, bridging business needs and technical solutions.
 

Requirements:

  • Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field.
  • 10+ years experience in software development with 5+ years in an architectural or lead engineering role.
  • Proven experience designing and implementing enterprise software solutions in a professional services environment.
  • Background in healthcare technology, EMR/EHR systems, or clinical systems.
  • Expertise in designing distributed architectures using modern technologies (.NET, Java, Node.js, or similar).
  • Deep understanding of cloud platforms (Azure, AWS, or GCP), including microservices, serverless, and container-based architectures.
  • Strong knowledge of RESTful APIs, HL7/FHIR, database design (SQL/NoSQL), and interoperability standards.
  • Familiar with CI/CD pipelines, DevOps practices, and Agile/Scrum methodologies.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving ability with a strategic mindset.
  • Ability to manage multiple priorities and client relationships in a fast-paced environment.
  • Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations
 

About Get Well:

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on LinkedIn and Twitter.

When it comes to careers, our approach is simple: empower employees to do their best work and live their best professional and personal lives. Meeting the needs of a diverse group of employees across more than 30 states means offering tools to support financial, physical and emotional well-being and the choice to design what meets your needs. You’ll find everything you’d expect and many things you don’t: exceptionally generous paid time away from work, a variety of paid leave programs, savings opportunities with 401(k) and incentive plans, internal education programs, full array of health benefits, fitness reimbursement, cell phone subsidy, casual offices with snacks and drinks, peer recognition programs, health advocacy and employee assistance programs, chili cook-offs, pet insurance (yes, really) and so much more. Our most valuable benefit? An environment that supports YOU. The estimated pay range for this position is $140,000 - $180,000  in base salary plus bonus. Base salary is dependent on many factors including, but not limited to education, experience and skills. This range is subject to change and may be modified in the future.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

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