Healthcare Solution Architect

Remote
Full Time
Product Implementation Services
Experienced

Title: Healthcare Solution Architect
 

Reporting to: VP, Client Operations
 

Location/Travel: This position can be based remotely in the US, or based in our Bethesda, MD HQ

 

Opportunity:

Get Well is seeking a Healthcare Solution Architect to design and implement secure, scalable, and reliable solutions to support our clients. The Healthcare Solution Architect will be responsible for understanding business needs, translating technical specifications into business objectives, designing solutions, and guiding implementation while working with a variety of stakeholders. The ideal candidate will have experience with delivering healthcare business and technical solutions, the ability to stay up to date on market trends, and provide recommendations on new tools and technologies to improve our business solutions and deliverables.
 

Responsibilities:

  • Design optimized end-to-end solutions by conducting decision analysis and resolution on potential options using system mapping, organizational mapping, and business model analysis.
  • Collaborate with key stakeholders to translate business and technical requirements into implementable products and solutions with necessary technical interfaces and integrations.
  • Create high-level architectural and design specifications with a focus on system integration and alignment with business processes.
  • Partner with customers to present business and technical solutions for complex functionalities.
  • A technical and implementation subject matter to assist sales in a later stage scoping technical requirement review with existing and new customers. 
  • Work closely with product and project teams to review and analyze requirements, identifying gaps to present operational solutions and surface client needs to product teams.  
  • Demonstrate in-depth knowledge of clinical healthcare EMR systems regarding data integrations and data requirements that best serve particular use cases and outcomes.
  • Additional knowledge around payer-side healthcare operations, particularly in Medicaid/Medicare, with expertise in provider enrollment and services solutions with an understanding of costs and provider needs. 
  • Evaluate and translate business requirements into functional system specifications and optimized business processes.
  • Develop solutioning specific collateral that outlines the scope and implementation requirements prior to contracting. 
  • Provide guidance on workflow diagrams, process mapping, and gap analysis to define current (AS-IS) and future (TO-BE) business and system states.
  • Lead business transformation initiatives by aligning business capability models with value streams.
  • Integrate strategic business needs, process management, operations, and systems to deliver comprehensive solutions
 

Requirements:

  • Bachelor’s degree with 7+ years of experience in business solutioning, or a Master’s degree with 5+ years of experience, specifically in the healthcare domain.
  • Experience leading design sessions and presenting complex business requirements to clients.
  • Strong understanding of PDLC & SDLC methodologies (e.g., Waterfall, Hybrid Agile, Agile/Scrum), with the ability to collaborate effectively with business units and technology teams on major initiatives.
  • Excellent understanding of configuration data management and data migration processes with knowledge on technical tools.
  • Proficient in version control and defect management tools such as Jira.
  • Self-motivated with the ability to manage multiple projects independently and with minimal supervision.
  • Familiarity with the Ambulatory and Acute Medical Markets. 
  • Proven customer relationship skills, including effective presentation and meeting facilitation.
  • Possible 10% travel within the U.S.
  • Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations
 

About You:

  • Demonstrated expertise in delivering healthcare business and technical solutions, including guidance on tools and methodologies across multiple subject matter areas.
  • Provide industry insights, monitor market trends, and apply best practices to drive continuous improvement initiatives in collaboration with senior management.
  • Stay current with evolving business policies, technologies, and market developments—including federal regulations—and recommend the adoption of new tools and technologies to enhance the quality and effectiveness of business solutions and deliverables.
 

About Get Well:

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on LinkedIn and Twitter.

When it comes to careers, our approach is simple: empower employees to do their best work and live their best professional and personal lives. Meeting the needs of a diverse group of employees across more than 30 states means offering tools to support financial, physical and emotional well-being and the choice to design what meets your needs. You’ll find everything you’d expect and many things you don’t: exceptionally generous paid time away from work, a variety of paid leave programs, savings opportunities with 401(k) and incentive plans, internal education programs, full array of health benefits, fitness reimbursement, cell phone subsidy, casual offices with snacks and drinks, peer recognition programs, health advocacy and employee assistance programs, chili cook-offs, pet insurance (yes, really) and so much more. Our most valuable benefit? An environment that supports YOU. The estimated pay range for this position is $135,000 - $160,000  in base salary plus bonus. Base salary is dependent on many factors including, but not limited to education, experience and skills. This range is subject to change and may be modified in the future.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.


 
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